The Short Term Shop Plus

Refund Policy

At STS Plus, we strive to provide the highest quality products and services to our customers. If for any reason you are not satisfied with your purchase, we are here to help.

1. Eligibility for Refunds

You may request a refund under the following conditions:

• Digital Products: If the digital product you purchased is defective or not as described, you may be eligible for a refund within 30 days of your purchase date.

• Services: If you are not satisfied with the service provided, you may request a refund within 30 days from the date of purchase, provided that the service has not been fully utilized or completed.

2. Non-Refundable Items

• Downloadable software products.

• Services that have been fully utilized or completed.

• Membership or subscription fees that have already been billed.

3. How to Request a Refund

To initiate a refund request, please follow these steps:

• Contact Us: Reach out to our customer support team at [email protected] with your order details and the reason for the refund request.

• Review Process: Our team will review your request and notify you of the approval or rejection of your refund.

• Processing Time: If your refund is approved, it will be processed within 7-10 business days. The refund will be applied to your original method of payment.

4. Exceptions

In certain cases, partial refunds may be granted:

• If a service has been partially utilized.

• If a product is returned in a condition different from how it was received.

5. Contact Information

For any questions or concerns regarding our refund policy, please contact us:

• Email: [email protected]

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Refund Policy: This return and refund policy indicates the context in which you are eligible for a return and/or a refund on your order. This policy covers our online sales. If you have any question that is not covered by this policy, you may contact our customer service and support team directly through live chat or email.

How many days do I have to return my item? The Short Term Shop Plus+ is a digital product and all sales are final.

Do I need to cover the return shipping cost? All sales are final, no refunds.

For any question regarding our return policy, please reach out to our customer service team through live chat or email.